Cascade Connect

Warranty management insights

Practical guidance for home builders — outsourcing vs. in-house, cutting callbacks, software, and the operational reality of new-home warranty.

• July 25, 2026

  IQ Drafts. People Decide. What Actually Happens to a Warranty Claim.

  A walk through the patent-pending IQ claims engine inside Cascade Connect — what it reads, what it drafts, the moment it refuses to rule, and every point where a person has to say yes.

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• July 25, 2026

  Warranty Isn't One Job. Here's the Whole Operation on One Platform.

  Intake, determinations, service orders, subs, scheduling, the field, disputes, and analytics — a walk through everything Cascade Connect runs, and why it's one platform instead of six.

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• July 1, 2026

  How Much Does Outsourced Warranty Management Cost?

  What builders actually pay to outsource new-home warranty management — the common pricing models, what's included, and how to compare it honestly against the cost of doing it in-house.

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